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Delivery Information at Universal Accessibility

All shipping information pertains to the contiguous 48 states. Hawaii and Alaska customers need to call for shipping quotes.

There are no shipping charges on most products on this site. Products with shipping charges in addition to the advertised price will show "+shipping & handling" under the price, and the shipping price will be shown during the checkout process.

Vertical wheelchair lifts are shipped to the freight terminal nearest your installation. We can provide special delivery assistance including trucks with lift gates, 2 drivers, and dollies at an additional charge. Vertical lifts weigh from 650 to 1000 pounds and require a loading dock or a forklift with extra wide forks. If you have a forklift or loading dock available we ship to your loading dock at no additional charge. If your lift is picked up at a freight terminal we load the lift on to your vehicle at no charge.

Vehicle wheelchair and scooter lifts usually take up to 5 business days for delivery for small tray or boom type lifts. Large trays, backpackers, and large outside lifts cannot be shipped by UPS and take approximately 8 business days for delivery.

Stair lifts are normally delivered in approximately 5 business days via UPS. We always deliver to your home even if in-home installation is elected.

Dumbwaiters are always delivered under special arrangement depending upon the installation site and builder preference. Please call us for special delivery and shipping arrangements.

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